Policies
Privacy policy
Your right to privacy is very important. Inbasket recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.
By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.
What personal information do we collect?
When making a purchase with Inbasket, we will collect your contact information, which includes name and address.
Protecting your privacy
We will take appropriate steps to protect your privacy. Whenever you provide sensitive information , we will take all reasonable steps to protect it. We will also take reasonable security measures to protect your personal information in storage.
We will not provide any of your personal information to other companies or individuals for marketing purposes without your permission.
Inbasket may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.
Use of cookies
Inbasket does not use cookies.
Data storage in the U.K.
Any information that Inbasket needs to store and process will be carried out on databases located in the UK, and in full compliance of the Data Protection Act.
Information Disclosure Policy
Personal and account information
Inbasket will not otherwise disclose its customers' personal and account information unless Inbasket has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Inbasket, Inbasket's customers, or others, or where Inbasket has a good faith belief that the law requires such disclosure.
Electronic communications
Inbasket also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Inbasket stores or transmits for its customers. The circumstances under which Inbasket will disclose such electronic customer communications are when:
· it is necessary in order to provide service to the customer;
· it is necessary to protect the legitimate interests of Inbasket and its customers;
· it is required to cooperate with dispute policies, court orders, warrants, or other legal processes that Inbasket determines in its sole discretion to be valid and enforceable
· it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Inbasket and appear to pertain to the commission of a crime.
Inbasket disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Inbasket will, however, review, delete or block access to communications that may harm Inbasket, its customers or third parties or otherwise infringe the rights of third parties. The grounds on which Inbasket may take such action include, but are not limited to, actual or potential violations of Inbasket's Acceptable Use Policy
Acceptable use policy
Guidelines
This policy is subject to change, so please check regularly for updates. This policy is in addition to Inbasket Terms and Conditions.
1) Email
1.1) If Inbasket identify a mailbox that is causing problems; we will either remove the offending mailboxes or change their settings to resolve the issue. In extreme cases, we will disable the email.
1.2) Common issues that cause problems are:
1.2.1) Where a mailbox receives large volumes of undeliverable email.
1.2.2) Where mailboxes have forwarders set to other mailboxes where mail cannot be delivered.
1.2.3) Where mailboxes have forwarders and/or auto-responders that generate circular mail loops.
1.3) You may not use Inbasket email services for any of the following:
1.3.1) To send messages or communications, which are unsolicited, offensive, abusive, indecent or obscene.
1.3.2) To send messages causing annoyance, inconvenience or anxiety to another user of the Internet.
1.3.3) To send messages for the purpose of Fraud and /or with the intention of committing a criminal offence.
1.4) To prevent the sending of bulk unsolicited mail, SMTP traffic to and from a server will be blocked in the following scenarios:
1.4.1) Where a significant volume of mail is sent from an account in a defined timescale.
1.4.2) Where we have received significant volumes of complaints concerning unsolicited mail originating from a Inbasket hosted accountn.
1.5) To prevent Inbasket IP Addresses being blocked by IP Address blocking, a accounts held on Inbasket servers may be disabled:
1.5.1) Where we have received significant volumes of complaints concerning unsolicited mail originating from an Inbasket server.
Email
The following terms and conditions apply to Inbasket email services.
Size of mailbox
Each mailbox has a storage quota. This is in place to protect your account and others from potentially large volumes of email sent to a single address that could materially affect the email system server. Additional storage can be purchased. It is the mailbox owner's responsibility to ensure that his/her mailbox does not reach its allocated level. Inbasket cannot be responsible for email lost due to full mailboxes.
Passwords
It is the mailbox owner's responsibility to keep his/her password confidential, and to change the password on a regular basis. Inbasket is not responsible for any data losses or security issues due to stolen passwords. Inbasket recommends that you use passwords that contain numbers and symbols in order to prevent unauthorized users from guessing commonly-used choices (i.e. "12345", "password", etc.).
Service availability
Inbasket monitors the server as a whole but does not monitor individual mailboxes. The Mail server uses SMTP, a "store-and-forward" email protocol, to deliver outbound messages. This protocol does not guarantee immediate delivery of email messages. By default, the Mail server makes a delivery attempt every ten minutes three times; after that the server will attempt message delivery every fifteen minutes. If there is no successful delivery attempt within twelve hours, a delay notification will be emailed to the sender. If there is no successful delivery attempt within two days, the message will be returned to the sender.
Scheduled maintenance
To guarantee optimal performance on the servers, it is necessary for Inbasket to perform routine maintenance. Such maintenance often requires taking Inbasket Mail servers off-line, typically performed during off-peak hours.Inbasket will give you advance notice of maintenance requiring the servers to be taken off-line whenever possible.
Security
Inbasket makes every reasonable effort to ensure mailbox security at all times. We do this through a combination of various network security policies, load balancing and redundant systems. We make every reasonable effort to ensure the integrity of data on our systems. On the rare occasions where there may be a problem with specific mailbox data, it is the mailbox owners responsibility notify to us. We cannot guarantee to restore data and we accept no liability for the loss of any such data.
Anti-virus checking
Inbasket installs anti-virus software on its Mail servers. This software is configured to check all messages coming in to and leaving the Mail server. Messages sent between mailboxes on the server are not scanned. If a virus is detected, the message is deleted. No notification is sent to either recipient or sender of the message.
Anti-SPAM message filtering
Inbasket runs anti-SPAM software on its Mail servers.
Email retrieval and timescale
Inbasket' policy on maintaining stable data-transfer levels includes a deletion process for email that has not been downloaded locally within 90 days of receipt .
It is the mailbox owner's responsibility to ensure his/her received email is retrieved and saved locally where necessary to ensure that important correspondence is not lost.
Inbasket cannot be held responsible for lost items that have exceeded this 90 day limit.
Please note: by signing up for any of our services you agree to be bound by all Inbasket terms and conditions.